When posting a question for assistance, please remember, the quality of the answer you will get is based almost entirely on the accuracy of your description of the problem. We are not mind readers.

A question like:

"My Website won't work. Any ideas?" is unfortunately absolutely meaningless and you should not be dissapointed if you receive an answer like:

"Sorry. No ideas"


Here are some tips:
  1. Does your question / problem relate to a free website? Paid hosting? Email? Control Panel Access? Password problem? ... This is essential. We cannot guess.
  2. Explain the problem as best you can. Provide error numbers, error messages, code snippets even pictures if you feel that will help.
  3. Say what you were doing when the problem occured if applicable.
  4. What error messages did you get? .. and what did they say? What software gave you the error message? This is also very important
  5. Mention the type and version number of your Browser, Version of Windows (or whatever you use) if it may be relevant.
  6. Please be gracious. Members of this forum and us are here to help you. Shouting at won't get you help faster. Furthermore, if you read through these forums you will see the vast majority of problems are actually user issues (things you did wrong). Remember, what you post here remains 'forever'.
  7. Never post your email address or any other personal information, passwords etc here. For your own security, a moderator will remove it if you do.
  8. Remember, we are people too and you are far more likely to get a helpful response if you are polite. Demanding, threatening or derogatory posts will most likely get you ignored or your thread deleteted.
  9. Please be patient. Although we will try to respond to your technical questions as soon as possible, we are also only human. Sometimes resolving technical issues can take time.
  10. If a moderator or admin asks you for clarification, please do not be offended. Requests for clarification are to help you, not waste you time.
If you post a question and then figure out how to solve the problem yourself, please post a detailed resolution of how you fixed it. Remember folks, this is a public community for the benefit of all. Posting "Never mind. I fixed it" does not help someone else with exactly the same problem who spent hours on the search engines to find your question, only to be greeted with a "Never mind, I fixed it" response. Please consider others.

Please Remember when you post to choose a Notification option under Thread Subscription when making your post. Choosing email notification is recommended since the board will automatically send you an email when someone replies to your post