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Thread: Browser problems

  1. #1
    Join Date
    Feb 2012
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    Bakersfield
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    Browser problems

    Lately I've been having problems with my browsers freezing up. I may get to two sites or two pages on a site then it freezes (i.e. not responding).

    I use Firefox but chrome did the same thing. Any idea what could be causing this? And idea how I can fix it?
    "He's wild, you know. Not like a tame lion."
    C.S. Lewis, "The Lion, The Witch and the Wardrobe."

    "Oh, but sometimes the sun stays hidden for years"
    "Sometimes the sky rains night after night, When will it clear?"

    "But our Hope endures the worst of conditions"
    "It's more than our optimism, Let the earth quake"
    "Our Hope is unchanged"
    "Our Hope Endures" Natalie Grant

  2. #2
    Join Date
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    Re: Browser problems

    If your connection/speed is poor it could just be the fact that some sites add a lot of backgound garbage ( ad sites, analytics sites, resource sites, etc) in their host files. You can get free programs like Ad Block Plus and Ghostery that may help a bit with that as they block most of them from loading up and clogging up your download ( accessing a site )

    If you've got a good connection/good internet speed...

    First I would run an anti-virus scan and I always advise people to have a copy of Malwarebytes downloaded and handy. You can get it for free here https://www.malwarebytes.com/
    Even if you already have an antivirus program that runs in real time ( like I do ) you should also use Malwarebytes from time to time as well. It can and will and find things that other programs miss.

    After that:

    Update your browsers if you aren't using the latest versions ( and turn on auto update if you haven't already)
    Update Flash and Java. You have to update them on both browsers not just one.
    Check see if any extensions or add-ons are causing the problem.

    If all else fails a last ditch effort is to save a copy of your Favorites and uninstall and reinstall your browsers. It's rare that they get corrupted these days but I guess it could still happen. It's very hard to believe that both of them could have been corrupted at the same time and have the same problems but stranger things have happened I guess.
    Good luck bro.
    Day by day
    Oh Dear Lord
    Three things I pray
    To see thee more clearly
    Love thee more dearly
    Follow thee more nearly
    Day by day

  3. #3
    Join Date
    Feb 2012
    Location
    Bakersfield
    Posts
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    Re: Browser problems

    Thanks Brian.

    I have Winzip system Utilities, Microsoft security essentials, Malwarebytes and AT&T Troubleshooting utility.

    When I used the trouble shooting program and the first thing it said was that there was a missing extension on the Firefox browser and could not go on until it was fixed. The program fixed it and now I am up and running again.

    Greatly appreciate your help.
    "He's wild, you know. Not like a tame lion."
    C.S. Lewis, "The Lion, The Witch and the Wardrobe."

    "Oh, but sometimes the sun stays hidden for years"
    "Sometimes the sky rains night after night, When will it clear?"

    "But our Hope endures the worst of conditions"
    "It's more than our optimism, Let the earth quake"
    "Our Hope is unchanged"
    "Our Hope Endures" Natalie Grant

  4. #4
    Join Date
    Apr 2011
    Location
    In the Midwest.
    Posts
    5,903

    Re: Browser problems

    Good job Brian!

    I'll know who to contact in the future if I have browser problems.
    Galatians 6:14 - But God forbid that I should boast except in the cross of our Lord Jesus Christ, by whom the world has been crucified to me, and I to the world.

  5. #5
    Join Date
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    Posts
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    Re: Browser problems

    Quote Originally Posted by mailmandan View Post
    Good job Brian!

    I'll know who to contact in the future if I have browser problems.
    Not just browsers. But all things computers.
    "He's wild, you know. Not like a tame lion."
    C.S. Lewis, "The Lion, The Witch and the Wardrobe."

    "Oh, but sometimes the sun stays hidden for years"
    "Sometimes the sky rains night after night, When will it clear?"

    "But our Hope endures the worst of conditions"
    "It's more than our optimism, Let the earth quake"
    "Our Hope is unchanged"
    "Our Hope Endures" Natalie Grant

  6. #6
    Join Date
    Apr 2011
    Location
    In the Midwest.
    Posts
    5,903

    Re: Browser problems

    Quote Originally Posted by Old man View Post
    Not just browsers. But all things computers.
    I may need some advice on how to keep my MAC PC cleaned up and functioning at maximum potential.
    Galatians 6:14 - But God forbid that I should boast except in the cross of our Lord Jesus Christ, by whom the world has been crucified to me, and I to the world.

  7. #7
    Join Date
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    Location
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    Blog Entries
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    Re: Browser problems

    A Mac isn't a PC my brother. **

    That aside....I know next to nothing about them. Windows systems I can help with but IOS and Linux? Not so much.




    ** Sorry if you weren't reiterating the old tech joke.
    Day by day
    Oh Dear Lord
    Three things I pray
    To see thee more clearly
    Love thee more dearly
    Follow thee more nearly
    Day by day

  8. #8
    Join Date
    Apr 2011
    Location
    In the Midwest.
    Posts
    5,903

    Re: Browser problems

    Quote Originally Posted by BrianW View Post
    A Mac isn't a PC my brother. **

    That aside....I know next to nothing about them. Windows systems I can help with but IOS and Linux? Not so much.

    ** Sorry if you weren't reiterating the old tech joke.
    It's my Apple Home Computer. Shows you how much I know.
    Galatians 6:14 - But God forbid that I should boast except in the cross of our Lord Jesus Christ, by whom the world has been crucified to me, and I to the world.

  9. #9
    Join Date
    Feb 2012
    Location
    Bakersfield
    Posts
    4,378

    Re: Browser problems

    Hi Brian;

    I'm curious. When I run a Malware i get a list of 12 PUPs:

    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 11/25/2016
    Scan Time: 9:12 AM
    Logfile:
    Administrator: Yes

    Version: 2.2.1.1043
    Malware Database: v2016.11.25.09
    Rootkit Database: v2016.11.20.01
    License: Premium
    Malware Protection: Enabled
    Malicious Website Protection: Enabled
    Self-protection: Disabled

    OS: Windows 7 Service Pack 1
    CPU: x64
    File System: NTFS
    User: Aaron

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 350309
    Time Elapsed: 47 min, 46 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Enabled
    Heuristics: Enabled
    PUP: Warn
    PUM: Warn

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 3
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\CLASSES\ASO3_JUMP_LIST, , [91ec02c2e0baba7cce96a3ea05fedb25],
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\CLASSES\WOW6432NODE\ASO3_JUMP_LIST, , [5e1f7c480298f244b1b31c71ae55f40c],
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ASO3_JUMP_LIST, , [6b1264605a40ae88392b1875758eab55],

    Registry Values: 9
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\CLASSES\.DOC\OPENWITHPROGIDS|ASO3_JU MP_LIST, , [bcc17a4aafebdb5b159e128460a3639d],
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\CLASSES\.TXT\OPENWITHPROGIDS|ASO3_JU MP_LIST, , [d6a7566e7228b87e02b2b3e318ebe020],
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\CLASSES\ASO3_JUMP_LIST|FriendlyTypeN ame, Custom Jump List Document, , [91ec02c2e0baba7cce96a3ea05fedb25]
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\CLASSES\WOW6432NODE\.DOC\OPENWITHPRO GIDS|ASO3_JUMP_LIST, , [e29bcbf9336721155e550c8a22e1cd33],
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\CLASSES\WOW6432NODE\.TXT\OPENWITHPRO GIDS|ASO3_JUMP_LIST, , [81fc8d37debc5fd7466e4a4cc53e7f81],
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\CLASSES\WOW6432NODE\ASO3_JUMP_LIST|F riendlyTypeName, Custom Jump List Document, , [5e1f7c480298f244b1b31c71ae55f40c]
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\WOW6432NODE\CLASSES\.DOC\OPENWITHPRO GIDS|ASO3_JUMP_LIST, , [e29be0e42c6ea88e07acecaa788b47b9],
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\WOW6432NODE\CLASSES\.TXT\OPENWITHPRO GIDS|ASO3_JUMP_LIST, , [8bf2695b4d4d2610a90b425451b23ec2],
    PUP.Optional.AdvancedSystemProtector, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ASO3_JUMP_LIST|F riendlyTypeName, Custom Jump List Document, , [6b1264605a40ae88392b1875758eab55]

    Registry Data: 0
    (No malicious items detected)

    Folders: 0
    (No malicious items detected)

    Files: 0
    (No malicious items detected)

    Physical Sectors: 0
    (No malicious items detected)
    (end)

    Should I be concerned about these?
    "He's wild, you know. Not like a tame lion."
    C.S. Lewis, "The Lion, The Witch and the Wardrobe."

    "Oh, but sometimes the sun stays hidden for years"
    "Sometimes the sky rains night after night, When will it clear?"

    "But our Hope endures the worst of conditions"
    "It's more than our optimism, Let the earth quake"
    "Our Hope is unchanged"
    "Our Hope Endures" Natalie Grant

  10. #10

    Re: Browser problems

    Quote Originally Posted by Old man View Post
    Lately I've been having problems with my browsers freezing up. I may get to two sites or two pages on a site then it freezes (i.e. not responding).

    I use Firefox but chrome did the same thing. Any idea what could be causing this? And idea how I can fix it?
    You may need more RAM or just a standard anti-virus run.
    Just my 2 cents...
    -Fred
    Repair Dude
    Last edited by Old man; Jul 17th 2018 at 01:22 PM. Reason: links of this nature are not allowed

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